Refund Policy
We want you to love every purchase you make from Simply Classic. If you are not fully satisfied, you may return your purchase within 10 days for a refund to your original payment method. After 10 days, we are happy to provide you with store credit toward a future purchase.
Qualified Returns
To qualify for a return, items must be unused and in their original condition and packaging. If a return is received that does not meet these qualifications, customer will receive a partial or reduced refund based on the condition of the product. A 10% restocking fee will apply to all returned products. Once your return is received and inspected, refunds will be processed to the original form of payment within a reasonable timeframe.
PDF Patterns
Due to their digital nature, PDF patterns are not eligible for returns or exchanges.
Bag Making Subscription Box
Subscription boxes are not eligible for returns or exchanges.
Online Classes
In the unlikely event that a class must be canceled by Simply Classic, each student will receive a 100% refund. Failure to attend any portion of the class does not entitle the student to a full or partial refund. Cancellations (which must be emailed to chris@simplyclassic.net) within the first three days of the registration date will be refunded their full payment minus a 10% administration fee. Refunds for cancellations after the first three days of registration but before we mail your class kit (two weeks before the class start date, unless otherwise noted) will be subject to Simply Classic’s ability to fill your spot. If we can find a replacement, you will receive a full refund minus a 20% administration fee. If we are unable to fill your spot (we will do our very best to do so), there will be no refund.
Shipping Costs
Customers are responsible for the cost of return shipping. Original shipping charges are non-refundable.
Return Authorization
To initiate a return, please contact us at 706-535-2347 before sending any items back.